Returns & Exchanges
At MUSASHI, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window on all eligible furniture and decor items. Products must be returned in their original packaging and unused condition to ensure a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective inserts to prevent damage during transit.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing